Forum Discussion

Buffd's avatar
Buffd
Experienced Cover User
3 years ago

Employee Self Onboarding however not filtering file

I have had 2 employees complete and submit their forms for self employee onboarding and after a week im still waiting for it to come up in my card file ???

1 Reply

Replies have been turned off for this discussion
  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator

    Hi Buffd 

     

    Thanks for your post. You should see an employee card created in your file within an hour of the employee submitting their online form. 

     

    Make sure the employee gets a confirmation when they submit the form.

     

    I recommend your employees to fill out the form again and making sure they see a confirmation when they select Submit.