Hi PMC1108
Thanks for your post and Welcome to the Community Forum.
Can I please confirm if you're still experiencing this? If you are, can you please Clear your AccountRight cache, refresh the page and try again. Or kindly post a screenshot of the error message. Make sure sensitive information is removed from screenshots before posting on the Forum. You can also check this Help Article: Employee Self Onboarding for more helpful information.
Let me know if you require any further assistance with this. I'm happy to assist you.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Best Regards,
Cel