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Vera28's avatar
Vera28
Experienced Cover User
3 years ago
Solved

Employee Selff-Onboarding

My new employee submitted their online employee self-onboarding form over two hours ago and I still haven't received it.

How long should it take

  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi Vera28, 

     

    Thanks for your post. Generally after an hour of the employee submitting the form online, an employee card should be created in your company file. Can I please confirm if the card has been created since ?

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi Vera28, 

     

    Thanks for your post. Generally after an hour of the employee submitting the form online, an employee card should be created in your company file. Can I please confirm if the card has been created since ?

    • Vera28's avatar
      Vera28
      Experienced Cover User
      3 years ago

      Hi, yes after 2 and a half hours the card was created