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May
May
I keep getting the error message: One or more payroll categories cannot be deselected as they have been used on recorded timesheets. But I don't know which pay item it's referring to so I can try to correct it? I have updated leave accruals and leave pay items but these have not been used before. Employee previously using timesheets. I have deselected 'use timesheets' etc but still no luck. How do I find the pay item in question and fix it - or do I need to make a new employee card? TIA
June
June
Hi
My personal recommendation is always to create a new employee card when an employee changes Employment Basis.
For your specific question, once a category has been used via the timesheet module, you cannot deselect/delete them. MYOB are aware and may provide a fix one day.
Thanks
vidario
June - last edited June
June - last edited June
Hi @A-ZBookkeeping
Thank you so much for your post. I would recommend to check if there are no unprocessed Timesheets in your system that could be causing this error, even if they are blank without hours in them - you will need to delete these - to avoid the error. You can find these under Reports > Payroll > Unprocessed timesheets > Right-click on the timesheet and delete.
Let me know how you go with this, happy to assist with any further queries.
Regards,
Earl
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July - last edited July by Gee_T
July - last edited July by Gee_T
Hi @A-ZBookkeeping
Just want to check if you're still having this issue?
Regards,
Earl
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