Forum Discussion
8 Replies
- MBbContributing User
also the supposed email I recieved to do this... I follow the link the login, with my login details. Then no businesses come up??
- Sam_RFormer Staff
Hi MBb,
Thank you for your post.
A prompt will appear in your Pay Super screen for you to sign, once this has been accepted you will be able to make payments successfully. However, If you are not receiving this prompt - please ensure you are logged in as the File Owner or Administrator as you will not be able to view/sign this if you are not.
If you require further assistance with this, please let me know.
- MBbContributing User
- Sam_RFormer Staff
Hi MBb,
Thank you for your reply.
Could you please confirm that you are the File Owner or Administrator? As the prompt will only appear if you are logged in as this user.
If you are not, you will need to ask the File Owner or Administrator to log in, in order to accept the agreement so you can continue making super payments.
- KatieHHCover User
Hi Sam,
I still have no success with the MYOB Pay Super - No business comes up. Additionally when I log in to pay super no pop up regardless if i am in Administrator log in!! Still cant pay super, really frustrating
- Melisa_DFormer Staff
Hi KatieHH,
Sorry to hear about this. Can you please send me a private message with the following information so I can take a look into this for you:
- Serial number
- Your full name and email address used to sign into the file