Forum Discussion
Hi Neil,
I already have 2 companys in the CLOUD, what is the cost to have another one in the Cloud so that STP reporting can happen. What is the process for this and what do I have to do for this to happen.?
If you could please advise.
many thanks
Hi JANELLE
If you have multiple online files under the same serial number, then generally speaking your invoice should have one subscription at full price and then the other subscriptions at the discounted price. Do note that we do run promotions from time to time so the price you have on the invoice may have changed.
If the employees are being transferred on the first on the new payroll year, then they would need to be finalized as normal in the old file as if they were going to continue in the old file. In the new file the employees would need to be set up and paid in the new file. Since this is a new payroll year there would be no payroll history that needs to be transferred over.
- JANELLE4 years agoExperienced Cover User
Hi Neil, Thankyou for yur reply. IF we are going to put this 3rd file in the CLoud what do I have to do to makae this happen and and what cost would this be?
Please advise
Janelle
- Neil_M4 years agoFormer Staff
Hi JANELLE
If you wanted to put a third file on the cloud you would need to take out a subscription, which can be obtained by speaking with our phone based team. Once the subscription has been taken out then you can upload the file to the cloud and set up the other live services available to online files.