Forum Discussion

Wilds's avatar
Wilds
Cover User
3 years ago

Super Verification code not received

My client set up Pay Super in AR online several months ago. The 1c deposit hasn't been received. 

Can you please  confirm how we cancel the process so we can try again?

 

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    3 years ago

    Hi Wilds 

    Please send me the following details by Private Message so we can reset the application from our end :

     

    • Your product serial number
    • Login email address
    • Last 4 digits of the super bank account
    • AbacusAngels's avatar
      AbacusAngels
      User
      3 years ago

      Hi

      I am sorry Komal _S one of my clients have the same problem. will you be able to assist with this to be reset.

      let me know if I can send thorugh this information.

       

      Kind regards

      Abacus Angels

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        3 years ago

        Hi AbacusAngels, 

         

        Thanks for your post and welcome to the Community Forum ! I'm happy to help, can you please send me a private message with the following information:

        • Serial number 
        • Your full name and email address 
        • Business name 
        • File ID of your file (This can be found by going to Help > About MYOB AccountRight)
      • Melisa_D's avatar
        Melisa_D
        Former Staff
        2 years ago

        Hi AmarooMandalay, 

         

        Thanks for your post. I'm happy to help, can you please send me a private message with the following information:

        • Serial number 
        • Your full name and email address 
        • Business name 
        • File ID of your file (This can be found by going to Help > About MYOB AccountRight)
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