Forum Discussion

NWBel's avatar
NWBel
User
3 years ago

Timesheets

I am using Timesheets but some of our employees hours do not transfer accross to respective jobs.  When I go back and look at the timesheets after payroll is completed some hours are greyed out and some hours are black

3 Replies

Sort By
Replies have been turned off for this discussion
  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator
    3 years ago

    Hi NWBel 

     

    Thanks for your post. Activity and Jobs are not supported when timesheets are submitted from a mobile app. Our developers are currently working on a fix. 

     

    I have marked you as one of our affected customers. 

    • NWBel's avatar
      NWBel
      User
      3 years ago

      Im not doing the time sheets from a mobile app.  Attached is screen shot - dark hours dont go through to job costing.  Greyed hours do

       

       

      • Yanike_S's avatar
        Yanike_S
        MYOB Moderator
        2 years ago

        Hi NWBel 

         

        Thanks for your post. Are the dates in the timesheet the same as your payrun dates? If your payrun starts on a Wednesday it could be the reason why the hours haven't pulled through. You can change this via:

        1. Go to the Setup menu and choose Preferences. The Preferences window appears.
        2. In the System tab, select the I Use Timesheets for [...] and My Week Starts on [...] preference.

        Let me know how you get on with this.