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erikagonzales's avatar
erikagonzales
User
2 months ago
Solved

Exporting Report to Excel

Hi,

 

I cannot export reports to excel in one of my client. However, I can download to some entities.

 

It shows that "operations time out". Kindly see attached file.

 

Could you please help me this? Thank you so much :)

  • Doreen_P's avatar
    Doreen_P
    2 months ago

    Hi erikagonzales,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If you are experiencing the error message, 'An application operation has timed out',we recommend checking the Help Article: AccountRight Timeout Extender for more information on how to fix the error. If the resolution provided doesn't work on your end, please clear the AccountRight cache by following the steps in the Help Article: Clearing the AccountRight Cache.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi erikagonzales,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If you are experiencing the error message, 'An application operation has timed out',we recommend checking the Help Article: AccountRight Timeout Extender for more information on how to fix the error. If the resolution provided doesn't work on your end, please clear the AccountRight cache by following the steps in the Help Article: Clearing the AccountRight Cache.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen