Deleting Deposits recorded in error

[BeckyOrmsby]

Hoping someone can help. We have a "deposit" recorded in error on a bill and is now sitting on the balance sheet. We need to delete the transaction but are unable. There was a credit note for the "deposit" balance Can someone advise the best way to delete? 

[Princess_R · Accepted solution]

Hi @BeckyOrmsby,

Thank you for your post and your patience in waiting for a response.

You can't simply delete the deposit. You'll need to create a supplier debit for the original bill and settle the debit. Further information about the process can be found in this Help article, Supplier Deposits.

Feel free to create a new post if you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Cheers,

Princess