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SASTA's avatar
SASTA
Experienced Cover User
3 years ago

Emails not showing up in list

Hi team,

 

I have sent a number of emails from within MYOB today and only three of them have appeared in the Sent Emails window. Usually these emails are sent / received within five to ten minutes, but there are some that I sent well over two hours ago that are not in the sent items at all (and I sent two to myself so I know they're not being received either).

 

Is anyone else having this same issue? This is very frustrating.

 

I would imagine this has something to do with the current issue already outlined by many people today.

 

Cheers,


Rebecca @ SASTA.

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi SASTA 

     

    We are aware of an issue where online invoices is not available for some customers, our teams are working to resolve this as quickly as possible. More information and updates are available on our Status page.

     

    We do apologise for the inconvenience.