Forum Discussion

LeMottee's avatar
LeMottee
Contributing Cover User
4 months ago

Exporting reports to Excel - works sporadically, fix this continuous issue please!

Exporting reports to excel seems to only work once in a while.  Very frustrating.  Can you please advise of a reason why this continues to happen.  This is from the app.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi LeMottee


    Thank you for bringing this issue to our attention in the forum.

     

    I regret to hear about the intermittent problems you're encountering with exporting reports. As of now, we don't have any known issues related to data export failures. If you're still facing this issue, I would suggest clearing your computer's temp and cache folders to ensure it's operating at peak performance.

     

    Should the problem persist after performing these steps, we would appreciate any additional information you could provide, such as screenshots of any error messages or other relevant details.

     

    Please don't hesitate to reach out if you need further assistance.

     

    Thanks,
    Genreve