Forum Discussion

christine999's avatar
2 years ago

Hi i am getting an error when trying to pay a sales order

Hi i am getting an error when trying to pay a sales order. i have checked items and all accounts are ticket and i still cannot apply payment

 

 

1 Reply

Replies have been turned off for this discussion
  • Hi christine999

     

    Thanks for your post. Generally this error can occur if the inventory items in the invoice do not have "I inventory this item" ticked, I would recommend checking this. If all the items have correct allocation accounts specified, check the linked accounts for sales under Setup>>Linked Accounts>>Sales, complete any missing accounts. 

     

    Do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.