Forum Discussion

TammyHyatt's avatar
TammyHyatt
Contributing User
2 months ago

Invoicce Reminders

Is there issues with Invoice Reminders as we can't seem to open

 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi TammyHyatt,

     

    Thank you for the post, and I'm sorry to hear that you can't open your invoice reminder. I'll be glad to assist you. It's a known issue, and our development team is working to fix this as soon as possible. You can still open your invoice reminders settings in web browser. Just click the business name > Sales settings > Reminders tab >Reminders settings button. This help article Setting up invoice reminders has detailed instructions to assist you with this.

     

     

    If you need further assistance, you can also seek assistance from our virtual assistant MOCA at https://www.myob.com/au/support. You can use MOCA to ask questions and get help and if for any reason they are unable to help, you will be automatically escalated through to our live chat team.

     

     

    Kind regards,

    Sai