Forum Discussion

Mooka's avatar
Mooka
Contributing Partner
2 years ago

Online Payment Surcharge

Hi,

When receiving payment for online invoices the merchant surcharge fee has always been [up to 03.02.2023] automatically generated as "Payment Surcharge on GST applicable Sale Invoices" with Tax allocation "GST".

On 08.02.2023 the Eftpos Surcharge tranx changed to "Payment Surcharge for Non ST applicable Sale Invoices" with tax allocation "FRE"

Has there been a change to "The 1.8% surcharge fee is GST inclusive, regardless of whether the invoice includes GST" 

If so, will the invoice to client for online invoice payments be allocated as GST Free for the Merchant Surcharge?

 

Thank you,

Shirley Griffin

 

 

1 Reply

Sort By
Replies have been turned off for this discussion
  • SamaraM's avatar
    SamaraM
    Former Staff
    2 years ago

    Hi Shirley (Mooka)

     

    Sorry to see that no one has replied to you yet.

     

    If you're still experiencing this can you please attach a screenshot of the original sale and the transaction that is being created so I can reproduce the error on my end?

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.