Forum Discussion

ecppolyurethane's avatar
31 days ago

Partial Payments on Sales Orders/Invoices

Our company frequently receives partial payments from clients for invoices/sales orders, often corresponding to completed milestones or partial fulfillment of orders. Is there a feature in MYOB that supports handling partial payments without raising new invoices with matching details each time?

 

We're experiencing confusion among our staff and customers due to this process, and we're seeking guidance on how to streamline it within MYOB.

 

Thank you

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi ecppolyurethane,

    Thanks for your post, and welcome to the Community Forum! To handle a partial payment on an invoice, follow these gentle steps:

    1. Go to Sales and choose Create Invoice Payments.
    2. Select the Customer.
    3. Fill in the bank account, date, and description fields.
    4. In the Amount Received column for the relevant invoice, enter the partial payment amount.
    5. Click Save.

    This process will apply the payment amount to the invoice. If the payment doesn't cover the full invoice amount, it will only apply the paid amount, leaving the remaining balance outstanding. You can also visit this posts for more information: PART PAYMENTS and Recording partial payments to various invoices

     

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl