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essentialuser1's avatar
essentialuser1
Experienced Cover User
3 years ago
Solved

Partial refund from Superannuation payment

In new MYOB essentials...

When I paid Oct-Dec 2021 super, MYOB wouldn't accept the name of one of the employees super fund (which had previously worked in the old system). I updated the name of the super fund (which was a mistake) and now out of the 6 employees paid, 1 has been refunded to my account.

 

How do I resend the super payment for that one employee?

 

I could do this in the old system, there was an option to view "downloaded" but I can't see that in the new upgrade.

 

 

  • Hi essentialuser1

     

    Thanks for your post. Our help article Returned superannuation contributions has information and instructions on how to process returned super contributions in your file. 

     

    Do let us know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Hi essentialuser1

     

    Thanks for your post. Our help article Returned superannuation contributions has information and instructions on how to process returned super contributions in your file. 

     

    Do let us know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.