Forum Discussion

PaulBKal's avatar
PaulBKal
Contributing Cover User
2 years ago
Solved

Paying bills in browser version

Am I doing something wrong or has MYOB totally COCKED UP the Pay Bills section of the browser version?   There seems to be no equivalent of the Pay Bills function (with electronic payment) in the P...
  • Tracey_H's avatar
    Tracey_H
    2 years ago

    Hi PaulBKal 

     

    You can tick the select all box to automatically pay all bills owing to that supplier:

     

     

    If you're not paying all bills listed, tick the bills you want to pay and the Amount paid field is auto filled with the Balance due amount.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

PaulBKal's avatar
PaulBKal
Contributing Cover User

There is no quick way of doing that. EVERY invoice has to be paid separately. There is no "Pay All' for a specific supplier, like there is for the desktop app. I commonly have many invoices from the same supplier and to go through the process you have outlined takes the job from seconds to many, many minutes and is just such a retrograde step I'm likely to finally switch to a different software supplier.

 

The total lack of customer support without a two hour phone wait doesn't help keep me as a customer either. I finally gave up yesterday after waiting 1 hour 39 minutes and still only 4th in the queue, all the while being told how important my call was.

Tracey_H's avatar
Tracey_H
Former Staff
2 years ago

Hi PaulBKal 

 

You can tick the select all box to automatically pay all bills owing to that supplier:

 

 

If you're not paying all bills listed, tick the bills you want to pay and the Amount paid field is auto filled with the Balance due amount.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • PaulBKal's avatar
    PaulBKal
    Contributing Cover User
    2 years ago

    Ah, thank you. That seems to work.