Forum Discussion

Ames2020's avatar
Ames2020
User
4 years ago
Solved

Subscription expired

I tried to log in to the company file today and it told me the subscription has expired.  I then paid using the quote reference number as it said I would be able to use the file immediately once i made payment this way but i'm still getting the subscription expired message.  

subscription
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi Ames2020 

     

    I've moved the company file to the new entitlement this should allow you to access that company file as intended now and going forward as well.


    Do let us know how you get on and if you require further assistance.

2 Replies

Sort By
Replies have been turned off for this discussion
  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago

    Hi Ames2020 

     

    I've moved the company file to the new entitlement this should allow you to access that company file as intended now and going forward as well.


    Do let us know how you get on and if you require further assistance.