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August 2020
August 2020
Hi,
Every time I access the Purchases Register in AccountRight , I encounter an error that causes MYOB to shut down. I've tried a lot of times, always fail to access.
Error log and screenshot are attached.
Thanks.
Solved! Go to Solution.
August 2020
August 2020
Hi @YUTING
Based off the error log it appears that the computer has Windows Platform FIPS validated cryptographic algorithms enabled and its conflicting with AccountRight. This is causing the crashes.
As this is a Windows security feature you would need to speak with your IT professional over whether disabling this protocol is right for you and the process of how to disable it on that computer
Regards,
Neil
MYOB Community Support
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