Invoice received by customer had wrong information

This has happened to my business 3 x times now, and I have reported each one, recieved a Support Request number and that's it. I get a generic email back saying they'll be back in touch.

I have also received a message from a"Joanne Palma"

And I Quote" Apologies for the late reply as we received a high volume of requests in the queue.
I understand the inconvenience that this has brought to your business. You do not need to worry. Let us work together to rectify this.
Upon further investigation, this concern is a known issue, and our developers are trying to fix this as soon as possible.
What I can do for you is tag your account to the current known issue so that our developers can prioritize your account.
The cause of this known issue is that the invoice work off the metadata for who the invoice was sent to rather than the invoice or card contact.
Hope this information helps. Thank you for your patience while we are working on a solution.
We're also available on live chat. Select the green chat button at the bottom of our contact page to get in touch.
Kind regards,
Joanne Palma"

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She states that they know of the issue and it is a Metadata issue, this was back in May and still not resolve, no followup and it is still happening. It is obviously a serious data breach and myob are not taking customers seriously. It may take a class action or media attention, to resolve this issue. Myob do not care other than putting their prices up every other month, no action, no resolve and continues to happen. What other private or data breaches are happening. This is a serious concern.