MYOB AccountRight 2020.2 - Can't open "Receive payment"

[Tracey_H]

Hi @JosephineV 

My apologies for the delay in replying to you. How are you getting on with this? I'll give you some help articles to assist you with upgrading and installing AccountRight, but if you are still having issues please do let us know.

Install AccountRight 

Installation Troubleshooting 

[Rrojas]

Hi again Tracey, we tried the uninstall/reinstall in three of our network computers.  It was successful on the first, but the second and third had an issue with the installation of the API, which failed and rolled back.  How do we troubleshoot this? We reckon that this will affect either or all of the Paryroll Reporting or the Bank Feeds or the Emailing, not sure at this stage.

[Mel02]

Hi 

I currently have version 2020.2.1 account right. Is this the latest version?  Or is version 2020.2 a later version ?

[Tracey_H]

Hi @Rrojas 

My apologies for the delay in getting back to you. How are you going with this? Have you been able to install 2020.2 on all pc's. Please do let me know if you are still having issues.

[Tracey_H]

Hi @Mel02 

The latest version is 2020.2.23.9038. You can check your version in Help>>About MYOB AccountRight>>Build

Please let me know if you need further help.