Setting Customer Reminders in Accountright

[Abbwell]

Normally I am able to set Invoice Reminders for each Customer from the selling details tab on the individual customer card in Accountright. Today I have tried to do the same although when I click on the Invoice Reminders tab, the pop-up window remains blank and does not load any of the options. I have logged into the online MYOB and appear to be able to complete it there. Please help as this is a time waster having to go to the online version all the time

[Earl_HD]

Hi @Abbwell 


Thank you so much for your post. I'd like to further check your account. Can you please send me a private message with the following details. 

   * Serial Number
   * Company Name
   * Email Address and Full name.

Regards,
Earl.

[Abbwell]

Hi Earl

Thanks for your help, although I just checked it and still not working unfortunately.

Cheers  G

[Earl_HD]

Hi @Abbwell 

Apologies, Can you confirm if it's still not working?

Regards,
Earl

[Abbwell]

Sorry, still not working, simply opens a small blank pop-up window

[Earl_HD]

Hi @Abbwell 

My apologies, We do recommend to open the AccountRight browser app.myob.com. Go into Sales Settings > Reminders > Reminders Settings.

Please do let me know how you go.

Regards,
Earl