Hi PurchasingBlock,
Thank you for the details, I've had the script run over your file.
Do let me know how it goes.
We do have a script (tool) that can be run over that company file that has remedied that situation for other users. So we can arrange for that to occur can you confirm the following information:
Where the company file is stored i.e. online or local
What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
What is the company file ID - Help>>About AccountRight
Thank you Steven_M for the reply.
The company file is stored online
The LAST FOUR DIGITS of the serial number is 2281
The company file ID is 1
Looking forward to your reply.
Kind regards Veronica
Hi PurchasingBlock,
Thank you for the details, I've had the script run over your file.
Do let me know how it goes.
Thank you Melisa_D that worked.
Have a great day
