Entitlement Balance Rollover to new pay year 2020/2021

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Cover User
Australia
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Entitlement Balance Rollover to new pay year 2020/2021

Hi

 

I need to process a annual leave pay today and there are no entitlement balances in the entry screen.  It shows on my entitlement Balance report excisitng hours but I noticed that opening balances have not rollover.  

Screen shot attached Entitlement Information with the carried over tick box showing grey so can not access.

 

I have not touch this tick box feature at all.

 

Help please.

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77 REPLIES 77
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Experienced Partner
38 Posts
Experienced Partner
Australia
Experienced Partner

38Posts

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Re: Entitlement Balance Rollover to new pay year 2020/2021

We are having the same issue

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Contributing User
8 Posts
Contributing User
Contributing User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

We too are having the same issue with all our entities

 

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Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

We are having the same issue, I will hang up from MYOB and save 2 hrs of my day. What a mess 

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Experienced Cover User
84 Posts
Experienced Cover User
Australia
Experienced Cover User

84Posts

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Re: Entitlement Balance Rollover to new pay year 2020/2021

Same Problem... please help.

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Experienced User
11 Posts
Experienced User
Experienced User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

I have a live chat in queue to try to resolve the issue. Going to perservere and let everyone know if I have any success


 

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User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

Same here looks like it is going to be one of those days.  I am on hold atm. 

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Experienced Cover User
15 Posts
Experienced Cover User
Australia
Experienced Cover User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

Hi,

Also experiencing  the same problem - we are running a server version of 2020.2

Brian

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User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

Same here eoy entitlement balances not transferring, even though the boxs ticked

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Experienced User
51 Posts
Experienced User
Experienced User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

We should be able to process wages as per normal though?   Even though we are getting warning notice when we process leave taken, I can still proceed... right?

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