Error message when processing payroll - ETP code required though employee is not teminating
I'm getting a message that reads " Looks like you've added an ETP for this employee. You'll need to select an ETP code befor you can process this pay". The employee is not terminating. I've checked and rechecked multiple times to ensure that I haven't checked terminating in the wages categories and I'm only adding ordinary hours in payroll. I read an earlier post about this subject but there wasn't anything about how it was resolved.
Hi kathyb1
The particular message you are experiencing is generally caused by the ATO Payroll Category set on a particular payroll category to be an ETP based category.
If you are receiving this message, I would recommend noting down each payroll category listed in that Pay Employee window for that payroll. You would then want to go to Payroll>>Payroll categories and go through those payroll categories and review the ATO Reporting Category. You want to ensure that ETP - Taxable Component, ETP - Tax Free Component or ETP - Tax Withholding is not selected for any of those categories. If one or more of those categories does have an ETP based ATO Reporting Category the system thinks it is an ETP thus will prompt for the message.
Do let us know how you get on and if you require further assistance.
