Forum Discussion

CB19's avatar
CB19
Experienced User
4 years ago
Solved

New ESA for SMSF

Hi, An employee with a SMSF has advised that the ESA for the fund has changed.  As I understand the Pay Super system, SMSF's cannot be edited, a new fund must be entered and linked to the employee. ...
  • Neil_M's avatar
    4 years ago

    Hi CB19 

     

    Generally speaking if you’re receiving a red cross on the pay super system, it means that something is failing the validation. Ticking only one contribution for this employee should produce a second cross either beside the employee’s name or their super fund. You can see what has failed the validation check by hovering your mouse over the cross beside the employee’s name or super fund.

     

    As the ESA forms part of the information being sent through with the contribution, depending on the host of the smsf, if the ESA was incorrect this could prevent the contributions from being received into the employee’s super fund