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August
August
Sorry if duplicating - couldn't find a solution in other posts. This is what I have done -
Very grateful if anyone can help.
Solved! Go to Solution.
August
August
Hi @Kaftan
You are correct that if a timesheet has been included in a pay run the days are will be uneditable (greyed out) and not able to be deleted.
As you have already identified the amount you should pay your employee, you can click next and correct the mistake by editing the hours before you process the payrun.
Hope that helps.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
August
August
Hi SamaraM,
Thank you for replying to my post.
Unfortunately, I cannot edit the hours as the payrun has already been processed. When I discovered the mistake I reversed the transaction, which created negative payrun. I then deleted both.
Now I'm unable to create the payrun again (or edit hours as you suggest) with timesheets as the hours are still greyed out. I believe this is because I changed the security system to "reverse only" before I reversed the transaction.
I am at a loss to know how to fix this. I need the payment to show up in my Bank transactions. Appreciate your help.
September
September
Hi @Kaftan
As the timesheet has already been used and is not editable at this point, the only option is to process the pay run without using a timesheet.
The steps are as follows:
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
September
September
Thanks very much. I did manage to work it out but took ages.