Forum Discussion
Hi lenardb01
Thank you for posting.
Previously we encouraged customers to go online to be in STP phase 2 as per ATO's requirement. This may be the reason you're not able to see it completely since in STP phase 2 there is already a report of all your pays that you can access anytime. I would suggest that you look into this Help Article Getting ready for STP Phase 2 for more information.
You mentioned that you have an Online Payroll. Is this an MYOB Product or do you report your Payroll using a different program?
Please feel free to post again. I'm happy to assist further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
- lenardb0111 months agoContributing User
Hello
Its Myob Simple Payroll or Cloud Payroll through the Apps Myob website to comply to STP2.
My most pressing issue is why wont my Myob record payroll journal entries when performing a Payroll run when offline.
Len
- Sean_DC11 months agoMYOB Moderator
Hi lenardb01
If your file is offline, please download this hotfix tool (right-click on this link, copy the link address, and paste it to a new window) and update your file by following the steps given below:
1. Extract the contents of the zip file to the desktop.
2. Right-click the AccountRight_Hotfix.exe application and choose Run as Administrator.
3. Browse to a file or drag a file onto the tool.
4. Make sure you have a backup of the file and Apply the fix.
5. Try processing the payroll again and let us know how you go on.
- lenardb0111 months agoContributing User
Hello
Tried the hotfix but get this error. Any newer version?