Forum Discussion

Retsel's avatar
Retsel
Partner
4 years ago
Solved

STP and Terminated Employee

I started using STP on 1/10/2019.  Just prior to that date, an employee was terminated, and this person's payroll information has not been transmitted to the ATO. Hence, I am unable to finalize the F...
STP
Termination
  • Emily_B's avatar
    Emily_B
    4 years ago

    Hello Retsel 

     

    Can I confirm that you have removed the termination date for that employee and processed the $0 pay with a 30/06/20 date on it? This may be why they are still not showing up in STP. Additionally, please make sure that the Employment Basis status is set to 'Individual' within the employee's card file.  You can check this by going to Cards > Card list > Employee Card > Payroll details tab > Personal details tab. Employment Basis of 'Other' would prevent them from showing up in STP as well.

     

    Please note if the $0 has not been 'Accepted' yet, the updates won't show in MYOB. If this has now gone through as 'Accepted' and you still don't see the employee, please let me know and I will investigate further. 

Emily_B's avatar
Emily_B
Former Staff
4 years ago

Hello Retsel 

 

Can I confirm that you have removed the termination date for that employee and processed the $0 pay with a 30/06/20 date on it? This may be why they are still not showing up in STP. Additionally, please make sure that the Employment Basis status is set to 'Individual' within the employee's card file.  You can check this by going to Cards > Card list > Employee Card > Payroll details tab > Personal details tab. Employment Basis of 'Other' would prevent them from showing up in STP as well.

 

Please note if the $0 has not been 'Accepted' yet, the updates won't show in MYOB. If this has now gone through as 'Accepted' and you still don't see the employee, please let me know and I will investigate further. 

  • Retsel's avatar
    Retsel
    Partner
    4 years ago

    Thank You!  I thought that I had removed the termination date from the employee card but when I re-checked today, it was still there.  Issue resolved.