Unable to Lodge BAS online

[BKay]

I am unable to lodge my BAS using the  MYOB BAS portal.  I am receiving an error message that there are technical difficulties.  I have upgraded to 2020.3 and restarted my computer but it is still not working.

[BKay]

I am having the same issue.   I have upgraded to 2020.3 and is still not working.

[Komal_S · Accepted solution]

Hi @BKay 

I have responded to your private message regarding this issue.

[Julian1]

I gave up and lodged through the ATO Business Portal..

[Steve26]

Hi, Im Steve

we are havingthe same problem.  I have downloaded the new version of Account Right and are still not able to lodge our BAS.

If you could please avdise what we need to do, that would be great

Regards

Steve

[Julian1]

I have not been able to 'fix' it as such, but rather have gone onto the ATO Business Portal (you will need your myGovID to log in) and lodged manually. I do believe that MYOB have their developers working on the issue.

[gj666]

I am having the same problem!!!! Is the answer a secret?

[Jesh_D]

Hi @gj666 , @Julian1 and @Steve26 

We do apologise for this issue and any inconvenience it has caused.

If you have upgraded to the latest version of 2020.3, can you please ensure that the option "Link this User ID to your my.MYOB account" is selected:

Once this option has been selected you should be able to file your online BAS. If this doesn't work for you then please do let us know.

[Show]

Hi 

I am unable to lodge my BAS using the  MYOB BAS portal.  I am receiving an error message that there are technical difficulties.  I have upgraded to 2020.3 and restarted my computer but it is still not working.

[Jesh_D]

Hi @Show 

Thank you for confirming that for us. I have just sent you a private message with further information and instructions. 

@Steve26 , @Julian1 and @gj666 if the above does not work for you also, please private message me with your full name, serial number and email address.