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Lisa_P's avatar
Lisa_P
Cover User
4 years ago

Importing Xero to Client Accounting

I am trying to import a Xero file into Client Accounting by exporting an MYE file and importing into Client Accounting. However an error message occurs as follows: 

 

"invalid file format, Please use the appropriate file format and try again"

 

Any ideas on how to fix this?

 

Kind Regards, 

 

Lisa

 

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  • Mark_St's avatar
    Mark_St
    MYOB Staff
    4 years ago

    Hi Lisa,

     

    The most common issue with Xero import files is that there are characters instead of numbers in the account codes.

     

    To check this rename the MYE file to a zip file. Open the Zip file and check the MYOBAO.txt file for transaction which have account codes that contain letters.