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MYOB Essentials- GST Number not displaying on Invoices.
Hi, Since the upgrade on MYOB Essentials, I am having problems with the invoice template. It has dropped the GST number and clients are starting to email me about it. I go into the settings and check it.. 2 things.. 1. - The gst number if selected in the settings still doesn't show on the exported pdf 2. - It doesn't label the number "GST #" with a heading. So it's just a random number under my details. Help please. Thanks, Matt14Views0likes5CommentsPayroll Verification - Sorting alphabetically by first name not last name
I am using MYOB accountright 2023.2. For the first time, I'm using the app.myob.com browser version. I have 40 employees who use manual time sheets. When entering the details, the employees are listed in last name alphatically which is also how the desktop app version does it. When I run the payroll verification report, that's sorted by FIRST name alphatically instead of by last name alphatically. WHY on earth would you make these different?! Please advise how one of the other could be sorted so that both stages of payroll are sorted the same way as I want to avoid wasting time having to either resort all the timesheets after the first stage to double check them, or finding each timesheet individually to double check.171Views2likes1CommentCLOUD FILE DELETED BUT STILL BEING CHARGED
As you can see Cloud File was taken down but have noticed that we are still being charged 3rd April $141 and same again on 6th May. Could you please organise a refund for this payment as we should not be being charged. Regards Janelle Hi JANELLE, Doreen_P (MYOB Moderator) posted a new reply in AccountRight: Installing and upgrading on 10-04-2024 04:41 PM: Re: DELETING CLOUD FILE Hi @Janelle, As per checking your account, I can confirm that your company 8 with serial number ending in 0861 was successfully removed from the cloud. Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click"Accept as Solution"to assist other users in finding this information. Best regards, Doreen10Views0likes3CommentsAccount Right - Online Payments emails
Hi we are running account right and have recently starting using the online payments and everything worked for the first one and we got the email to confirm the customer had paid. We just did one a few days ago and still haven't received an email or any confirmation that the order had been paid for? Custom says it's been paid, it shows as closed in MYOB but haven't seen any email from MYOB and not showing in back account yet? Did something change on the emails being sent? Any ideas?1View0likes0Comments