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GST no missing on Sales Invoice
We email our sales invoices to our customers, and we've had two instances where the customer has sent an invoice back, as it does not have the GST number on the invoice, its just missing. The title is there, but the actual number is missing. Ive randomly checked invoices, and tried to recreate it, but havent been able to. When I print them or email them to myself, it appears. This has occured twice now. Its a customer that has alot of invoices from us, and we are using the same form for them on each instance. The others appear fine. Can anyone assist as to why this is occuring randomly?Bradworthington2 minutes agoPlace AccountRight: Sales and PurchasesAccountRight: Sales and Purchases1View0likes0CommentsCredit Card Allocation problems
It seems nearly everytime i get a customer paying by card, allocating in bank transactions is a different problem everytime! It really is a nightmare. Pretty much never automatically allocates and i have to muck around with it manually. This time the customer has paid the invoice with their card yesterday, i got the email saying its been paid, MYOB shows the invoice is paid and has closed it, yet this morning i have the unallocated line in bank transactions. I cant match it with the invoice because MYOB has closed the invoice! How do i allocate this transaction line?Solved703Views0likes43CommentsBank feeds not updating
Hi Since Friday 17th May my Bank feeds haven't updated. There was a message on Saturday to say it was temporarily off line but I am still not getting anything though. What can I do about thsi as it is a bit difficult to keep track of Bill payments and invoice payments without it.7Views0likes3CommentsElectronic clearing account not showing on desktop version
Hello, randomly my electronic clearing account though showing in my accounts list, has disappeared as an option to select when preparing to pay electronically. I am able to pay bills in to the electronic account, but when I go to prepare those payments, the drop down account is not showing my electronic clearing account at all? This has just happened. All was working fine last week. Strangely the account is showing to be selected in the web browser. Just not my desktop version?24Views0likes3Comments