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Print Email Invoices - printed invoice different to emailed invoice
Hi, I have just discovered an anomaly with printing and emailing invoices from AccountRight Plus 2014.3. Each customer card is set up with a particular invoice form depending on the country and currency of the customer. Australian customers get their invoice on the Australian form, US customers get their invoice on a US form etc. When printing the form, the default invoice type, as selected on the customer card comes up. However, when using Print/Email Invoices - To Be Emailed, all invoices, not matter what their default is, get emailed on whatever form is currently selected in Advanced Filters. This means that if the AUS invoice happens to be selected, all invoices, including US, NZ etc get emailed with that form. That is no good. It's obviously been going on for a long time and I had never noticed until a customer pointed it out yesterday. This must stop! I don't want a work-around. I want it fixed. A default form is selected for a reason. If a US customer receives an AUD invoice and pays us in AUD instead of USD, we lose money. That is no good. From reading previous posts on this subject, it seems that MYOB was advised of this problem 4 years ago. Ray1View0likes0CommentsReconciling myob payments and surcharge
Hi, I'm wondering if you can help me. I'm having some issues with customer payments through myob. Ever since myob did an update and the surcharge is processed when the client makes the invoice payment, I can't reconcile the bank feeds. In the past all I had to do was go into the undeposited funds account, change the bank account to our correct account and then when I went back into the bank feeds it would sit there as a possible match. Now all these transactions are sitting in the undeposited funds account, and I can't change the Bank Account because it is coming up with this (please see images). How do match the closed off invoice to my bank feeds and clear them from the undeposited funds account? Thank you.10Views0likes1CommentChanging FN to Monthly Leave Accruals
Hi Everyone, I have just transferred a fortnightly paid, Part Time employee working 30hours per week, to a Monthly paid role working 38 hours per week (setup as 164.67 hours average pm). I am trying to ensure her leave balances are calculated correctly and appear accurately on her pay slips going forward. When I try to update the [Wages Information] page to reflect her with the "Salary setup" - I see this message in my attachment: Could someone please help me understand if making this change affects JUST the employee I am updating or EVERYONE on the monthly payroll? I also want to check the box that auto deducts leave taken as it is used during each cycle, but this message is also scaring me off! Can someone confirm how I ensure employees have hours auto deducted? Grateful for any support from the community. Thanks Suzy1View0likes0Commentsmatched transactions still showing as unallocated
Recently set up (end of Jan) bank feeds thinking it will save me time...what a joke! Transactions have been allocated automatically to the correct invoice but when I go into the bank transactions screen they show as unallocated. When I try and search for the invoice to allocate them to of course I cannot find it because that payment has been allocated to that invoice! I have tried going in - via opening another myob screen- deleting the matched transactions and then allocating it in the bank transaction screen. It shows up as successfully matched then when I refresh the page the transaction is unallocated and the invoice can longer be found as the payment has been matched to it. How can we rectify this problem...what is going on?156Views0likes5Comments