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Invoice List
Hi Having issues with the Invoice Ledger Frozen on only showing overdue invoices and when searching an invoice number comes up with no invoice though says there are 63 invoices in progress. Restart computer and now nothing in the ledger though says there are 63 invoices in progress Any ideas how to solve this?0Views0likes0CommentsInvoice full width header now cut short
Hi I have gone into MYOB tonight to do up my husbands invoices, I have not changed any settings since last time. When printing the invoices the Full width header image I have in the template is being croped and centered at the top of the invoice. I only have the one Template so it is not that the wrong one has been selected. Invoices printed out fine on the 15/4/24161Views0likes11CommentsPayroll - Superannuation Error
I have a case where an employee's payment is not calculating the correct amount of Superannuation. It should be 11% of Gross Salary but it seems to be calculating 11% of Net Salary I've checked all the payroll and super settings and they seem correct Any experts out there that can help please? I've tried to contact the MYOB experts themselves but they are going around in circles and wasting time. thanks and regards Tony1View0likes0CommentsAccountRight Emails for statements not being sent.
When emailing a large group of statements 60 or more AccountRight will only show 10 or 15 emails in sent emails. There are no indicators to say emails were "rejected, marked as spam, or bounced, or pending". Customers contact us to say they are not receiving statements when we send every week. I tried sending small groups of 20 or less and MYOB will only select randomly approximately 8 shown as sent. When sending statements for a supermarket chains to one email address MYOB will only select a handfull of maybe 4 when all stores (40 plus) in the group have the same email adress. I checked our internet speed and we have 54 mbps download and 18 upload which is a fast service. The isse have been present before and after the new AccountRight update 15th May.7Views0likes2CommentsUser Role to access only job reports in accounts tab
We have an employee who has sales & purchases user roles in Accountright but we also would like them to have access to only the Job reports in the Accounts Tab in the reporting section. I'm not sure this is possible. We don't want them to be able to view payroll information though. If they have access to the Accounts tab in reports, will they be able to drill into a general ledger etc to see payroll info?5Views0likes1Comment