Recent content
MYOB Teams
Hi, I have an issue with how this module has been developed. I am the Bookkeeper and the Payroll Manager for a number of sites. I have now installed the MYOB Kiosk at 2 childcare services and have appointed the 2 approving Managers. So far so good. What I have an issue with is that the approving Manager/s can't have access to the Admin Portal without having to have access to the company file. BIG PROBLEM. An approving Manager should have access to the functions within the Admin Portal without having access to the MYOB company file. There's not enough flexibility to amend or add from the APP. It's functionality is painfully limited. In my view, these limitation render this system very inefficient in achieving optimal payroll automation. For example, some of our staff bank their 2 X 10 minute paid break and then take extra time at lunch time with many of them leaving the site during their lunch break. The approving Manager has no flexibility in adjusting this break time from the App, it has to be done from the Admin Portal, which they have no access to. Hence, they have to approve a time sheet which is incorrect and then email payroll to ask them to adjust. It's not efficient at all. It's not as automated as I was hoping and I think MYOB need to do better if they are going to provide this feature in their software. This is sub-standard development from MYOB. Not very happy to be perfectly honest.1View0likes0CommentsMYOB Essentials Invoice Fields Do Not Fit Across The Page
Hi, Today I created an invoice in MYOB Essentials and when I view or export the invoice the Description column takes up too much width and both the Tax and Amount columns do not fit on the invoice. The last invoice that I created was in March 2023 and it was fine however if I view or export that previous invoice it also has the same problem with the Description column being too wide and the Tax and Amount column do not fit across the page. I have attached 2 screenshots of the current and previous invoices. How do I fix this problem with my invoices?125Views11likes22CommentsOnline Payments: BPay Surcharge
Hi MYOB Team, I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified nor made the problem businesses face go away. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do with MASTERCARD and VISA; and/or 2. the abilitiy to switch off BPAY as a payment option, right now it is lumped in with Mastercard and VISA. When we were part of the pilot program this was rarely an issue for us, but since being fully rolled out, regular users now know that by selecting BPAY as their method of payment they can avoid the surcharge fees. Initially after getting stung a few times we had to decide what level of fees we're prepared to cop? As a result we'd chosen to disable the payment feature all together for all "account clients" leaving it only available for Cash Sale Invoices and only if they're less than $500 because whilst this is a great feature the costs associated are NOT! Kind regards Suzi5.7KViews39likes80CommentsTime Sheets
Hi All We are a building company with 6 trades out on site. Each week they email me there timesheets and i process them. Is there any way they can enter your time sheets directly into MYOB and then I just approve them? If so, how do we set this up? Hope to hear from someone soon. Regards SteveSolved157Views0likes4CommentsMissing self-onboarding pdf
Hi There We are missing the button to view the self-onboarding pdf. We have successfully self-onboarding may employees and have been able to view the pdf afterwards. There was an update for AccountRight this morning and we haven't been able to view since then. Is there an issue/fix for this? Regards Angela2Views0likes0Comments