Forum Discussion

AngelaDot's avatar
6 months ago

Missing self-onboarding pdf

Hi There

 

We are missing the button to view the self-onboarding pdf. We have successfully self-onboarding may employees and have been able to view the pdf afterwards. There was an update for AccountRight this morning and we haven't been able to view since then.

 

Is there an issue/fix for this?

 

Regards

Angela

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi AngelaDot

     

    I've checked on our end, and everything looks good with the "View PDF" feature for self-onboarding employees. To troubleshoot, try clearing your AccountRight cache or logging in from a different device. This often resolves any hiccup caused by recent updates. Give it a go, and if you need further assistance, don't hesitate to create a post again.

     

    Best regards,

    Doreen