Forum Discussion

professormac's avatar
professormac
Experienced User
12 months ago

Bank statement import no longer working

I've been importing my bank statments manually using .QIF files by the same method for years.

 

Today I went to import 2 statements as usual but only one statement was imported successfully. The other reported a successful import, it appears in my "Bank statement import history" but the transactions aren't visible in my bank account in MYOB Essentials.

 

Please help!

 

Cheers,

 

Greg

12 Replies

Sort By
Replies have been turned off for this discussion
  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator
    12 months ago

    Hi professormac

     

    Thanks for your post.

     

    I would recommend clearing your browser cache, once cleared can you sign into essentials and check to see if the transactions appear? If not, can you please clarify what type of transactions you've entered into Essentials?

     


    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

    • professormac's avatar
      professormac
      Experienced User
      12 months ago

      Thanks Leneth.

       

      I've tried that without success.

       

      I'm importing a .QIF file with two withdrawals. Here are the contents of the file:

       

      !Type:Bank
      D05/12/23
      T-0.44
      PTransfer
      ^
      D05/12/23
      T-4.85
      PSquare Fees
      ^

       

      Cheers,

       

      Greg
       

      • Leneth_A's avatar
        Leneth_A
        MYOB Moderator
        12 months ago

        Hi professormac

         

        Thanks for the update. Can I please confirm if you've imported these bank transactions manually via a QIF file ?

         


        Please let me know if you need further help.

         

        Cheers,
        Leneth