Forum Discussion

37093709's avatar
37093709
Experienced User
2 years ago

Customer not in description when trying to match transaction

When trying to match unallocated payments to invoices, the customer name does not come up in description of invoice, instead the invoice number is shown twice. This is very inconvenient as it means I have to click on the invoice number to view which customer made the payment. As with so many features of the upgraded MYOB Essentials, this is a lot more time and effort. I find myself falling behind in my work because there are extra steps in almost everything now. I hope this is a bug, not a new feature. If anyone can help, I would appreciate it.