Invoices

[park21]

I have invoiced clients and followed instructions on how to enter payment received.

This works well until the bank reconciliation shows the credit and also a debit against them.

[Steven_M]

Hi @park21 

Generally speaking, you would only have one transaction line appearing in your Reconcile account window for invoice payment. This would be the payment transaction which would commonly be a debit to a bank account.

If you do two transactions listed in the Reconciliation I would recommend reviewing the accounts involved in the transaction. It sounds like in your case, with that 1 credit line, you have coded the invoice to the bank account. As such, when you go to Invoices>Invoices and select that particular invoice what is the account involved in that transaction - ideally you want to have an income account listed on that invoice. 

If you have an income account listed on that Invoice, go to Accounting>>Manage linked accounts>>Sales and review the linked accounts. Ideally, the only one listed as the bank account should be the Bank account for customer receipts.