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January 2023
January 2023
Hello
It appears that a sale transaction Integrated from Lightspeed has come across twice into MYOB
I can see that the created invoice has been posted to Sales twice in MYOB and both invoices have also been treated as paid.
As it has been treated as paid, I cannot apply a sales credit to the duplicated invoice??
The fact that MYOB treats an invoice generated from light speed as paid even before I have matched up the subsequent receipt does not quite make sense to me.
How can I reverse the duplicated sales invoice, as mentioned I did a sales credit but have nothing to apply so so i currently have a negative debtor
Regards
Daron
January 2023
January 2023
Is OK I sorted it, I deleted the phantom payment, and then allowed me to match the sales credit I did t reverse the duplicate
Good on me
DK
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