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Kounter (Light Speed) Sales Invoice

bocelli
Contributing User
6 Posts
Contributing User
Contributing User

6Posts

1Kudos

0Solutions

Kounter (Light Speed) Sales Invoice

Hello 

 

It appears that a sale transaction Integrated from Lightspeed has come across twice into MYOB

 

I can see that the created invoice has been posted to Sales twice in MYOB and both invoices have also been treated as paid.

 

As it has been treated as paid, I cannot apply a sales credit to the duplicated invoice??

 

The fact that MYOB treats an invoice generated from light speed as paid even before I have matched up the subsequent receipt does not quite make sense to me.

 

How can I reverse the duplicated sales invoice, as mentioned I did a sales credit but have nothing to apply so so i currently have a negative debtor Smiley Sad

 

Regards

Daron

 

 

 

1 REPLY 1
bocelli
Contributing User
6 Posts
Contributing User
Contributing User

6Posts

1Kudos

0Solutions

Re: Kounter (Light Speed) Sales Invoice

Is OK I sorted it, I deleted the phantom payment, and then allowed me to match the sales credit I did t reverse the duplicate

 

Good on me Smiley Happy

 

DK

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