Recurring transaction won't save

Fifitz68 · March

Hi,

I keep getting an error message if I try and alter a recurring transaction.

It tells me an amount is required.

An amount where?

Have never had a problem in the past.

OZFITPT · March

Im having the same issue and i cant seem to get a reply on what is happening. Hopefully we can hear sooner rather than later as i cant get any weekly invoicing done without it.

LCrowhurst · March

@Fifitz68 wrote:
Hi,

I keep getting an error message if I try and alter a recurring transaction.
It tells me an amount is required.

An amount where?

Have never had a problem in the past.

ia anyone from MYOB going to help with this? @Melisa_D

tatey · April

I'm having the same issue!!

Its never happened before and we need it fixed please.

RossDrummond · April

I'm getting the same issue for 2 weeks now.

Come on MYOB, pull your finger out.

LCrowhurst · April

@RossDrummond wrote:
I'm getting the same issue for 2 weeks now.

Come on MYOB, pull your finger out.

still no reply MYOB....

JPMarine · April

i have the same issue no contact from myob

tatey · April

This is typical of Myob no reply!!!

My accountant is suggesting to switch to Xero which im considering.

sanicmoo · April

Only way I have found to get around this is the create a recurring from scratch. Open a second screen and copy & paste information across into a new recurring transaction.

I was unable to save from an invoice and unable to update from an already created recurring transaction, very frustrating.

LCrowhurst · April

@sanicmoo wrote:
Only way I have found to get around this is the create a recurring from scratch. Open a second screen and copy & paste information across into a new recurring transaction.

I was unable to save from an invoice and unable to update from an already created recurring transaction, very frustrating.

MYOB please fix this annoying issue asap.

thanks...