Editing Customer Emails
Hi all I am trying to add an additional email to a customer contact, but it keeps coming up with the following error when I save it: An unrecognised error occurred - Cards_EmailInvalid It's not an...
Forum Discussion
Hi Lisa
Yes I am. This particular problem is when there are already 2 emails in the contact, and you want to add another. It's not quite the same process as when you're first creating the contact, and has worked fine up until recently. Very frustrating lol
I just tried and added a third email into a card and didn't have an issue, but maybe essentials has a limit of 2 email addresses
I tried in essentials and got the same message - but I left the ; there and did a ctrl v to paste the email in and that worked fine
Have a try and see if it works ( obviously you need to copy the email address first )
Lisa
Thanks Lisa. I can add 3 emails when creating a new contact, but can't add a third email to an existing one. Since the update, the way I enter emails is different, I now have to put in the email address & enter, this takes you to the next line. As soon as I save the changes it brings the message up... :(