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Leigh_P's avatar
Leigh_P
Experienced User
2 years ago

Overdue bills

My dashboard shows I have a negative figure for overdue bills. When I drill the negative figure it takes me to bills but I can't match the figure with anything.

 

Screenshot 2022-09-20 160510.png

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    2 years ago

    Hi Leigh_P 

     

    If you're using MYOB Business, the overdue amount is calculating based on the to date. If you use today's date, it will show the overdue amount as of todays date. Therefore, if you click on the overdue link,  the bill or invoice will only show as overdue if the chosen to date is after the due date on the invoice.

  • Leigh_P's avatar
    Leigh_P
    Experienced User
    2 years ago

    Hmm..I'm not following. Can you see how the dates are set below on 'bills'  and that there is nothering overdue but on the dash board it shows the negative amount overdue?

     

    Screenshot 2022-09-21 124722.png

    • Komal_S's avatar
      Komal_S
      MYOB Moderator
      2 years ago

      Hi Leigh_P 

      Thanks for clarifying, upon further investigation, I've found that this a filtering error which our teams are aware of and are working on fixing in the future releases. We do apologise for the inconvenience caused due to this.