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January 2023
January 2023
Solved! Go to Solution.
January 2023
January 2023
If you were to create an invoice for one of your items, do you also get the same error?
Regards,
Carolina
January 2023
January 2023
Yes it won't let us create invoices with the items that are having errors.
January 2023
January 2023
Thanks for that, let me run some scripts over your file & see if this solves the issue. Can I please get you to confirm the last 4 digits of your serial number?
Regards,
Carolina
January 2023
January 2023
1177
January 2023
January 2023
Hi @woodysskate1
Could you please log out and log back in. If you could go back and try to create an invoice for one of the items that were causing an issue and see if you can successfully create one now please?
Regards,
Carolina
January 2023
January 2023
All fixed now, thank you.
January 2023
January 2023
Hi Carolina
@Carolinadg I've been having the same issue. Are you able to assist please?
I've been on the MYOB Chat and they pointed me this way. Task ID reference is 00T2y00001MCv5O.
Thanks
Gillian
January 2023
January 2023
Hi @Gillian5,
Welcome to the Community Forum ! I'm happy to help, can you please confirm the last 4 digits of your product serial number.
Cheers,
Melisa
MYOB Community Support
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January 2023
January 2023
Sure - it's 5670
by
BareBeauty
4 weeks ago
8
221
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8
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221
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4
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722
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by
Jodie-D
September
6
1103
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6
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1103
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10
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940
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18
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2263
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