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Jerry1966's avatar
2 years ago

Cannot delete an invoice

I have spent over two hours and spoken on the chat thing with at least two service agents and got no where. I still cannot delete the invocie adn get an error message. I cant change anything as it will not let me save it.

 

 

<Edit: removed sensitive information from the screenshot>

2 Replies

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  • Hi Jerry1966

     

    Sorry to hear about this. I've had a script run over your file which should resolve this error, can you please sign out fo your file and sign back in. Can you delete the invoice ?

     

    Do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

    • Jerry1966's avatar
      Jerry1966
      User

      Melissa that appears to have fixed things up. Thanks very much. I'm guessing your not having an overly pleasant time of it since the change to the new software?