Cannot delete an invoice

[Jerry1966]

I have spent over two hours and spoken on the chat thing with at least two service agents and got no where. I still cannot delete the invocie adn get an error message. I cant change anything as it will not let me save it.

<Edit: removed sensitive information from the screenshot>

[Melisa_D]

Hi @Jerry1966, 

Sorry to hear about this. I've had a script run over your file which should resolve this error, can you please sign out fo your file and sign back in. Can you delete the invoice ?

Do let me know how you go. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

[Jerry1966]

Melissa that appears to have fixed things up. Thanks very much. I'm guessing your not having an overly pleasant time of it since the change to the new software?