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Sufi's avatar
Sufi
User
2 years ago

Something went wrong when try to Deleting a bill payment

Hi,

 

Is anyone have an issue like this before?

 

I tried to deleting a bill payment, when I click on the PJ number. I always get an error page which is said "something went wrong". I need to change the applied purchase return date.

 

Would anyone can help me to fix this.

 

Thank you

 

Sufi

 

 

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    2 years ago

    Hi Sufi

     

    You are trying to delete the bill ( PJ number)

     

    To delete the payment find the Bill , go to the history button in the bill and click on it. This will bring up the payment which you can then delete and reenter

     

    Hope that helps

     

    Lisa

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Sufi, 

     

    Welcome to the Community Forum ! If you're still having troubles deleting the payment after following LRBooks61 instructions, can you please attach a screenshot of the error so I can investigate this further for you.