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MYOB Essentials

Banking: Allocating multiple bank transfers to the one payroll transaction

1Posts

116Kudos

0Solutions

1 Post
User
Australia

Hi there,

I recently experienced an issue where my payroll was entered correctly, but the payroll officer made erroneous take home bank transfers to the staff.  As soon as she realised her mistake, she made a second transaction to those staff members that were underpaid to ensure that they received the correct take home amount. So, everything is correct - it's just that some staff were paid for one pay week in two transactions.

 

Unfortunately, the MYOB live Accounts does not allow you to allocate multiple bank transfers to the one payroll transaction.  I thought there must be a way, so I went onto online support to see if they could help.  As it turns out there is no way and the recommendation was to redo 2 payrolls to precisely match the two net amounts remitted.  I believe that this is a very poor solution.  The integrity of the payroll records should be maintained.  The payroll record is absolutely correct.  It records the hours worked, gross, tax, super and take home pay.  It's just that the take home pay was paid in 2 transactions.  I should not have to fabricate 2 payroll runs to match the two bank transfers.  I strongly believe that the accounting software should allow the allocation of multiple bank transfers to the one payroll transaction.

 

The software already allows for employees to receive pay "split" into seperate amounts within the Employee Pay setup section - but this is not the same scenario.

 

Additionally, some staff were overpaid.  In order to adjust for this, the payroll officer paid a lesser amount (by the amount of the overpayment from the previous week) in the following weeks pay to those overpaid staff members.  In this event, we have 2 payroll runs and two payments.  The individual transactions for the two weeks do not match, but they do reconcile precisely to the right payment having been remitted.

 

I think basically what needs to be able to happen is that any payment should be able to be allocated to any outstanding payroll transactions (or part there of).

 

Would be interested to hear developer thoughts on this.

 

"Allocating multiple bank transfers to the one payroll transaction"

Current Status: Open
Last Changed: October 2013

Thanks for the great idea Sinbad. I can understand how having the ability to match 2 bank feed transactions to one payroll could be a time saver as it saves you manually deleting the pay and processing a split pay to match the amounts as per our support note here. http://myobaustralia.custhelp.com/app/answers/detail/a_id/35721/kw/payroll For any users that would love to see this feature, please show your support by adding further votes and comments.

60 Comments
Ahna
2 Posts
Cover User

Why has this not been fixed yet? Do we supply feedback for nothing? It seems so.

Contributing Cover User mckenzieaj
11 Posts
Contributing Cover User

It gets worse when you take mandatory ATO pay reporting into account.   You report to the ATO, then have to fudge pays to resolve this issue.  Can't see a "please explain" coming down the line there (NOT)!

G_C
1 Post
Cover User

this is still a current isssue and both community options are still not easily workable... 

unregistered
1 Post
User

"The integrity of the payroll records should be maintained."

Precisely! I've just hit this problem with the split payroll payment, and I've spent two straight hours clicking around in the application, to no avail.

I have found the proposed "solution" on community support forum, suggesting one to deleting the pay runs in question and re-submit them (to the ATO as well) using a temporary clearing account in Essentials, and to then allocate real payments to the clearing account to balance.

This is enough of a problem for me to start looking for an alternative accounting system.

Robyn240
3 Posts
Cover User

Cant beleive we cant do this in the software and have to do fake pays to match! 'Very dissatified with feedback from Cortney at MYOB - treated like I didnt know what I was doing.

This is a basic request to be able to match several transactions to one pay and I hope MYOB come up with a solution quickly.

Contributing Cover User mckenzieaj
11 Posts
Contributing Cover User

I might have said it before... this is also going to look fantastic on the ATO mandatory payroll reporting!   No red flags here for obvious fudging of things (or maybe....)

 

It does not seem like rocket surgery.

 

MYOBGNS
1 Post
User

MYOB needs to fix this.

 

To those who can't wait.  Move to Xero.  Their payroll solution I find is easier to use and navigate.  Yes, Xero can be a bit more pricey, but you get what you paid for.

InquisitiveMind
1 Post
User

I have the problem where I have a cleaner come in for 2 hours per week and I pay on the day.

All my payroll is done monthly for all other employees.

I do the payslip for my cleaner at the end of month but the software can't see the 4 pay transactions to reconcile from the bank feeds.

Insane!  Surely this is a simple occurance is you get temps/casuals in that get paid day to day.

HELP.

Lamica
1 Post
User

There is nothing more to say about this that was has been said. It makes perfect sense to do it and am not sure why for all the years MYOB has been available this has not already been organised.

LittleC
3 Posts
Cover User

how come this split feature is still not happening since 2013.  It's been 7 years. Where is our ever rising subscription fee goes. Should have done a better job MYOB developer. Disappointing